FAQs

What happens if it is forecast for rain on my excursion date?

The Ranger Jamie team will be in contact with you if your excursion day looks like it may be affected due to rain. We consistently reference the Bureau of Meteorology leading up to your excursion date. We recommend going ahead with your booking if only light rain is forecast (less than 1-2mm of rain), however students are encouraged to bring their own raincoat. If heavy showers or extreme conditions are forecast, we will happily work with you to postpone and rebook a new date for your excursion at no extra cost.

We accept rescheduling up until 5:30pm the day before your scheduled excursion without penalty. Contact must be made by phone and confirmed in writing by 5:30pm, otherwise charges will apply.

If we do not hear from you in regards to postponing, it will be assumed the excursion is going ahead as scheduled.

How many adults should I bring on the excursion?

Ranger Jamie Tours requires at least 1 teacher present for every 30 students. Teachers and parents are always welcome to our programs and can attend at no additional cost. Symbio Wildlife Park however, has specific adult fee requirements. See below for details:

Symbio Wildlife Park:
1x Teacher free per x10 students (Kindy)
1x Teacher free per x15 students (Yr 1-6)
$26.00 per additional Teacher/Parent

School learning support officers (SLSO) can attend all programs, including Symbio, at no extra cost.

Wheelchair accessible locations?

Please find below a list of wheelchair friendly excursion locations:

North Sydney
Bobbin Head
Clifton Gardens, Chowder Bay Mosman

Sydney CBD
Hyde Park
Powerhouse Museum
Royal Botanic Gardens
The Sydney Tower Eye

South Sydney
Audley- Royal National Park
Bonnie Vale
Carss Park Bush Flat
Kamay Botany Bay National Park
Shelly Park Cronulla

Western Sydney
Auburn Botanic Gardens

How long are lunch and morning tea breaks on excursions?

Morning Tea is usually 15-20 minutes upon arrival with a quick toilet break. Lunch is held at approximately 12:30pm and usually lasts 20-25 minutes. All parents and teachers are greeted by an assortment of refreshments including tea, coffee and biscuits.

*Refreshments not included on Symbio Wildlife Park, The Rocks, China Town, Shark Island, Hyde Park, Powerhouse Museum, Sydney Tower Eye and Aboriginal Experience programs.

What should students bring?

  • Hat
  • Sunscreen
  • Water Bottle
  • Morning Tea & Lunch
  • Required Medication

Sport uniform is recommend for comfort however, not essential

Can the time of my incursion or excursion be adjusted?

Yes. Time allocation for excursions and incursions can be tailored and adjusted to suit your individual school timetabling and scheduling needs. We are completely flexible and will work with you to modify and adjust the organisation of any program to fit your individual needs.

Is transport included in the cost of the excursion?

Transport is an additional cost to the excursion pricing. With every excursion booking we can supply a bus and coach quote. Please note – coaches have seat belts, buses do not. There is no obligation to book Ranger Jamie transport when provided with a quote.

Ferry costs associated with the Shark Island excursion costs an additional $20 + GST per person for the Captain Cook Ferry to and from the island.

How many students are in each group?

Students will be required to be placed within a group of approximately 30 students for the day. These are usually class groups however, organisation of these groups is up to the teacher’s discretion. Students will spend the day with this same group of students as they participate in the various Ranger Jamie activities. An expert Ranger Guide will be allocated to each group of approximately 30 students.

All students begin the day together for the introduction of the incursion or excursion, before moving off into their groups for the pre-planned activities.

Do all Ranger staff have Working With Children Checks (WWCC)?

Yes, all Ranger Jamie staff members have current Working With Children Checks.

Are teachers responsible for bringing their own First Aid Kits?

Yes. All teachers should come to their Ranger Jamie excursion with sufficient First Aid Kits for their students. Any specific medications such as Asthma Puffers and Epi Pens are the teacher’s responsibility. Ranger Jamie Rangers however, do supply and always carry additional basic First Aid Kits in their backpacks for excursions.

How does the GST work with my school excursion or incursion program?

Your school will be invoiced with GST included in the total price. As school excursion and incursion programs are an educational service, all GST charged can be reimbursed in its entirety by the Government at the end of the financial year by your school accounts department.